Support Connect

This is Scookie Geek. We cover everything gaming—mechanics, esports, trending updates, gear tweaks. If it matters in the gaming world, we care. And if you’ve got a problem with our site, our content, or want help finding something, this page is for you. We won’t waste your time with fluff.

Who We Are

Scookie Geek, founded by Neylora Vassorin, is for people who care about games at the code level. Not casual players. Hardcore gamers and strategy tacticians. We analyze, optimize, dismantle, and rebuild game mechanics. Our focus is deep news, real commentary, and equipment recommendations that make sense. Learn more at Scookie Geek.

Why You Should Contact Us

If you can’t find something you’re looking for on our platform—or if something’s broken—we want to know. Our users are here because the usual game journalism doesn’t go deep enough. So if we’ve failed? Tell us. We’ll deal with it.

Examples of stuff we actually pay attention to:

You found a broken link or outdated article.
You spotted raw performance issues on our site.
You think a guide needs a correction or update.
You’re trying to get in touch with staff or submit something for review.
You have a business collaboration idea. Only real ones.

How to Get in Touch

Don’t overthink it. Just send an email. Someone from our team answers everything during business hours. We don’t dodge honest criticism.

Email: [email protected]
Phone: +1 215-723-8761
Open Monday to Friday, 9 AM–5 PM EST

Response Times

We move fast. You’ll usually hear from us same day or next business day. If you don’t, check your spam folder. Still nothing? Call us. We’re not disappearing. We just don’t play guessing games with inboxes.

What We Don’t Do

We don’t offer personal gaming advice. This isn’t a Discord server.
We won’t write game essays for your class.
We don’t take bribes for reviews. Don’t ask.
We ignore vague messages like “hi” or spam pitches. Just don’t.

About Neylora

Neylora Vassorin built this because most gaming content is recycled garbage. She’s been digging into code, competitive stats, and platform architecture before some of you had a controller in your hand. She makes sure our team doesn’t publish bloat or nonsense. Everything we drop is tight, tested, and targeted.

Help Us Help You

If you’re reporting something, give details. Don’t say, “your article is wrong.” Say which article, give us the statement, and explain why it’s off. If you’re suggesting a topic, tell us what hasn’t been said by a thousand YouTubers. The more specific you are, the faster you get a response worth your time.

Reporting a Technical Issue

If something on the site is buggy—layout, loading, weird behavior—include:

Your browser (Chrome, Firefox, whatever).
Your device (PC, Steam Deck, phone model).
A screenshot, if possible.
URL of where the issue happened.

Again, email [email protected]. We’ll fix it.

Want to Collaborate?

Pitches are fine as long as they’re smart. If you’re a streamer, analyst, modder, journalist, or esports organizer and you’re not just faking engagement for stats, reach out. We don’t do fluff partnerships. But we will link up if the value is real and mutual. Hit us with what you do, your audience numbers, and what the idea is. Keep it tight.

We’re in Souderton, Pennsylvania, but we work with people around the globe. Doesn’t matter where you live—if your brain’s wired right, we care.

Location and Access

Address: 4876 Tipple Road, Souderton, Pennsylvania 18964, United States
Open Monday to Friday, 9 AM–5 PM EST

We don’t accept walk-ins. If you need access to a member of our team, email first. Only press or partners with a confirmed time slot get FaceTime. No exceptions.

Feedback That Helps

We built Scookie Geek for the kind of people who notice patch notes. If you’re those people, we listen. Send us your thoughts when an article misses something technical, or when we nail it. We keep track. And yes, we have a ledger.

Basic Troubleshooting Before You Email

Site not loading? Refresh, then check on another browser. Not our fault? Move on.
Missing content? Keep your cache clear. We update frequently.
404 pages? Screen it and send the link. Helps us fix it faster.

We’re not your tech support for other game websites. If the issue is on their domain, you’re in the wrong inbox.

Final Word

We’re here to help—but only if you’re here for real conversation. We respect good questions and straight feedback. We’ll keep giving you strategy-rich, hype-free content. You keep holding us to it. Simple enough.

Reach out when it matters. Not just because you feel like it.

Contact us: [email protected]

Or get back to the good stuff at Scookie Geek.